Returns & Exchanges
At Ground Control Suspension Systems, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel.
Return Process
- 1.Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring all original tags are attached to the garments for processing.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned items, we will issue a refund to your original payment method or ship out your new exchange within 5-7 business days.
